Add Handbook.md benchmark tasks

This commit is contained in:
DerekSurge
2026-06-24 12:44:34 -07:00
commit 72f9a65917
1800 changed files with 323589 additions and 0 deletions
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FROM handbook_base
COPY initial_external_services/ /data/
COPY initial_external_services/ /initial_data/
COPY initial_workspace/ /workdir/
ENV INPUTDIR=/data OUTPUTDIR=/data WORLDBENCH_TOOL_SETS="syntara_ds_all google_mail_contacts slack_core google_mail_core google_calendar_core jira_core shopify_core"
@@ -0,0 +1,803 @@
{
"events": {
"evt-001": {
"summary": "\ud83c\udfd4\ufe0f Ridgeline Holiday: New Year's Day",
"start": {
"date": "2026-01-01"
},
"end": {
"date": "2026-01-02"
},
"description": "Ridgeline-observed holiday. HR office closed. Does NOT count as a business day for FMLA/FAMLI/SLA clocks. Calendar-day clocks continue to run.",
"location": "Fort Collins, CO",
"id": "evt-001"
},
"evt-002": {
"summary": "\ud83c\udfd4\ufe0f Ridgeline Holiday: Martin Luther King Jr. Day",
"start": {
"date": "2026-01-19"
},
"end": {
"date": "2026-01-20"
},
"description": "Ridgeline-observed holiday. HR office closed. Does NOT count as a business day for FMLA/FAMLI/SLA clocks. Calendar-day clocks continue to run.",
"location": "Fort Collins, CO",
"id": "evt-002"
},
"evt-003": {
"summary": "\ud83c\udfd4\ufe0f Ridgeline Holiday: Presidents' Day",
"start": {
"date": "2026-02-16"
},
"end": {
"date": "2026-02-17"
},
"description": "Ridgeline-observed holiday. HR office closed. Does NOT count as a business day for FMLA/FAMLI/SLA clocks. Calendar-day clocks continue to run.",
"location": "Fort Collins, CO",
"id": "evt-003"
},
"evt-004": {
"summary": "\ud83c\udfd4\ufe0f Ridgeline Holiday: Memorial Day",
"start": {
"date": "2026-05-25"
},
"end": {
"date": "2026-05-26"
},
"description": "Ridgeline-observed holiday. HR office closed. Does NOT count as a business day for FMLA/FAMLI/SLA clocks. Calendar-day clocks continue to run.",
"location": "Fort Collins, CO",
"id": "evt-004"
},
"evt-005": {
"summary": "\ud83c\udfd4\ufe0f Ridgeline Holiday: Juneteenth",
"start": {
"date": "2026-06-19"
},
"end": {
"date": "2026-06-20"
},
"description": "Ridgeline-observed holiday. HR office closed. Does NOT count as a business day for FMLA/FAMLI/SLA clocks. Calendar-day clocks continue to run.",
"location": "Fort Collins, CO",
"id": "evt-005"
},
"evt-006": {
"summary": "\ud83c\udfd4\ufe0f Ridgeline Holiday: Independence Day (observed)",
"start": {
"date": "2026-07-03"
},
"end": {
"date": "2026-07-04"
},
"description": "Ridgeline-observed holiday. HR office closed. Does NOT count as a business day for FMLA/FAMLI/SLA clocks. Calendar-day clocks continue to run.",
"location": "Fort Collins, CO",
"id": "evt-006"
},
"evt-007": {
"summary": "\ud83c\udfd4\ufe0f Ridgeline Holiday: Labor Day",
"start": {
"date": "2026-09-07"
},
"end": {
"date": "2026-09-08"
},
"description": "Ridgeline-observed holiday. HR office closed. Does NOT count as a business day for FMLA/FAMLI/SLA clocks. Calendar-day clocks continue to run.",
"location": "Fort Collins, CO",
"id": "evt-007"
},
"evt-008": {
"summary": "\ud83c\udfd4\ufe0f Ridgeline Holiday: Thanksgiving Day",
"start": {
"date": "2026-11-26"
},
"end": {
"date": "2026-11-27"
},
"description": "Ridgeline-observed holiday. HR office closed. Does NOT count as a business day for FMLA/FAMLI/SLA clocks. Calendar-day clocks continue to run.",
"location": "Fort Collins, CO",
"id": "evt-008"
},
"evt-009": {
"summary": "\ud83c\udfd4\ufe0f Ridgeline Holiday: Day after Thanksgiving",
"start": {
"date": "2026-11-27"
},
"end": {
"date": "2026-11-28"
},
"description": "Ridgeline-observed holiday. HR office closed. Does NOT count as a business day for FMLA/FAMLI/SLA clocks. Calendar-day clocks continue to run.",
"location": "Fort Collins, CO",
"id": "evt-009"
},
"evt-010": {
"summary": "\ud83c\udfd4\ufe0f Ridgeline Holiday: Christmas Eve",
"start": {
"date": "2026-12-24"
},
"end": {
"date": "2026-12-25"
},
"description": "Ridgeline-observed holiday. HR office closed. Does NOT count as a business day for FMLA/FAMLI/SLA clocks. Calendar-day clocks continue to run.",
"location": "Fort Collins, CO",
"id": "evt-010"
},
"evt-011": {
"summary": "\ud83c\udfd4\ufe0f Ridgeline Holiday: Christmas Day",
"start": {
"date": "2026-12-25"
},
"end": {
"date": "2026-12-26"
},
"description": "Ridgeline-observed holiday. HR office closed. Does NOT count as a business day for FMLA/FAMLI/SLA clocks. Calendar-day clocks continue to run.",
"location": "Fort Collins, CO",
"id": "evt-011"
},
"evt-012": {
"summary": "\ud83d\udccb Leave: Rosa Gutierrez [LC-2026-0089]",
"start": {
"date": "2026-02-02"
},
"end": {
"date": "2026-08-01"
},
"description": "Case ID: LC-2026-0089\nEmployee: Rosa Gutierrez\nLeave Type: FMLA + FAMLI (Intermittent)\nStatus: Open \u2013 Intermittent\n\nRecurring migraine episodes. Certified: up to 2 days/month. Cert expires 08/01/2026. FAMLI claim FAMLI-2026-00041 approved.",
"location": "Fort Collins, CO",
"id": "evt-012"
},
"evt-013": {
"summary": "\ud83d\udd14 RTW Reminder: Rosa Gutierrez [LC-2026-0089]",
"start": {
"dateTime": "2026-08-01T08:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-08-01T08:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Expected return-to-work date for Rosa Gutierrez (Case LC-2026-0089, FMLA + FAMLI (Intermittent)).",
"id": "evt-013"
},
"evt-014": {
"summary": "\ud83d\udccb Leave: Casey Thornton [LC-2026-0016]",
"start": {
"date": "2026-03-11"
},
"end": {
"date": "2026-04-22"
},
"description": "Case ID: LC-2026-0016\nEmployee: Casey Thornton\nLeave Type: FAMLI + PTO\nStatus: Open \u2013 Active\n\nFAMLI claim FAMLI-2026-00042 approved. Expected return 04/22/2026.",
"location": "Fort Collins, CO",
"id": "evt-014"
},
"evt-015": {
"summary": "\ud83d\udd14 RTW Reminder: Casey Thornton [LC-2026-0016]",
"start": {
"dateTime": "2026-04-22T08:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-04-22T08:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Expected return-to-work date for Casey Thornton (Case LC-2026-0016, FAMLI + PTO).",
"id": "evt-015"
},
"evt-016": {
"summary": "\u2705 Closed: William Nakamura [LC-2026-0004]",
"start": {
"date": "2026-03-16"
},
"end": {
"date": "2026-03-20"
},
"description": "CLOSED CASE\nCase ID: LC-2026-0004\nEmployee: William Nakamura\nLeave Type: Bereavement\nStatus: Closed \u2013 Returned\nActual return: 03/20/2026.",
"location": "Fort Collins, CO",
"id": "evt-016"
},
"evt-018": {
"summary": "\ud83d\udccb Leave: Oscar Simmons [LC-2026-0011] \u2014 Personal Leave",
"start": {
"date": "2026-03-19"
},
"end": {
"date": "2026-06-11"
},
"description": "Case ID: LC-2026-0011\nEmployee: Oscar Simmons\nLeave Type: Personal Leave\nStatus: Open \u2013 Active\n\nPersonal leave. Expected return 06/11/2026.",
"location": "Fort Collins, CO",
"id": "evt-018"
},
"evt-019": {
"summary": "\ud83d\udd14 RTW Reminder: Oscar Simmons [LC-2026-0011]",
"start": {
"dateTime": "2026-06-11T08:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-06-11T08:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Expected return-to-work date for Oscar Simmons (Case LC-2026-0011, Personal Leave).",
"id": "evt-019"
},
"evt-020": {
"summary": "\ud83d\udccb Leave: Finley Nakamura [LC-2026-0018]",
"start": {
"date": "2026-03-21"
},
"end": {
"date": "2026-05-20"
},
"description": "Case ID: LC-2026-0018\nEmployee: Finley Nakamura\nLeave Type: Jury Duty\nStatus: Open \u2013 Intermittent\n\nJury duty, intermittent. Expected end 05/20/2026.",
"location": "Fort Collins, CO",
"id": "evt-020"
},
"evt-021": {
"summary": "\ud83d\udd14 RTW Reminder: Finley Nakamura [LC-2026-0018]",
"start": {
"dateTime": "2026-05-20T08:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-20T08:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Expected return-to-work date for Finley Nakamura (Case LC-2026-0018, Jury Duty).",
"id": "evt-021"
},
"evt-022": {
"summary": "\ud83d\udccb Leave: Indira Carroll [LC-2026-0046]",
"start": {
"date": "2026-03-22"
},
"end": {
"date": "2026-04-11"
},
"description": "Case ID: LC-2026-0046\nEmployee: Indira Carroll\nLeave Type: FAMLI\nStatus: Open \u2013 Active\n\nFAMLI claim FAMLI-2026-00043 approved. Expected return 04/11/2026.",
"location": "Fort Collins, CO",
"id": "evt-022"
},
"evt-023": {
"summary": "\ud83d\udccb Leave: Penelope Barnes [LC-2026-0042]",
"start": {
"date": "2026-04-02"
},
"end": {
"date": "2026-04-17"
},
"description": "Case ID: LC-2026-0042\nEmployee: Penelope Barnes\nLeave Type: Bereavement\nStatus: Open \u2013 Active\n\nBereavement leave. Expected return 04/17/2026.",
"location": "Fort Collins, CO",
"id": "evt-023"
},
"evt-024": {
"summary": "\ud83d\udd14 RTW Reminder: Penelope Barnes [LC-2026-0042]",
"start": {
"dateTime": "2026-04-17T08:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-04-17T08:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Expected return-to-work date for Penelope Barnes (Case LC-2026-0042, Bereavement).",
"id": "evt-024"
},
"evt-025": {
"summary": "\ud83d\udccb Leave: Ivan Anderson [LC-2026-0009]",
"start": {
"date": "2026-04-04"
},
"end": {
"date": "2026-05-16"
},
"description": "Case ID: LC-2026-0009\nEmployee: Ivan Anderson\nLeave Type: FAMLI\nStatus: Open \u2013 Active\n\nFAMLI leave. Expected return 05/16/2026.",
"location": "Fort Collins, CO",
"id": "evt-025"
},
"evt-026": {
"summary": "\ud83d\udd14 RTW Reminder: Ivan Anderson [LC-2026-0009]",
"start": {
"dateTime": "2026-05-16T08:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-16T08:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Expected return-to-work date for Ivan Anderson (Case LC-2026-0009, FAMLI).",
"id": "evt-026"
},
"evt-027": {
"summary": "\ud83d\udccb Leave: Casey Thornton [LC-2026-0017]",
"start": {
"date": "2026-04-06"
},
"end": {
"date": "2026-05-06"
},
"description": "Case ID: LC-2026-0017\nEmployee: Casey Thornton\nLeave Type: ADA Accommodation Intake\nStatus: Open \u2013 Active\n\nADA intake routed to HR Director. Expected resolution 05/06/2026.",
"location": "Fort Collins, CO",
"id": "evt-027"
},
"evt-028": {
"summary": "\ud83d\udd14 RTW Reminder: Casey Thornton [LC-2026-0017]",
"start": {
"dateTime": "2026-05-06T08:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-06T08:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Expected return-to-work date for Casey Thornton (Case LC-2026-0017, ADA Accommodation Intake).",
"id": "evt-028"
},
"evt-029": {
"summary": "\ud83d\udccb Leave: Zoey O'Brien [LC-2026-0026]",
"start": {
"date": "2026-04-06"
},
"end": {
"date": "2026-05-18"
},
"description": "Case ID: LC-2026-0026\nEmployee: Zoey O'Brien\nLeave Type: PTO\nStatus: Open \u2013 Intermittent\n\nPTO, intermittent. Expected end 05/18/2026.",
"location": "Fort Collins, CO",
"id": "evt-029"
},
"evt-030": {
"summary": "\ud83d\udd14 RTW Reminder: Zoey O'Brien [LC-2026-0026]",
"start": {
"dateTime": "2026-05-18T08:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-18T08:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Expected return-to-work date for Zoey O'Brien (Case LC-2026-0026, PTO).",
"id": "evt-030"
},
"evt-031": {
"summary": "\ud83d\udccb Leave: Indira Carroll [LC-2026-0045]",
"start": {
"date": "2026-04-09"
},
"end": {
"date": "2026-05-09"
},
"description": "Case ID: LC-2026-0045\nEmployee: Indira Carroll\nLeave Type: HFWA\nStatus: Open \u2013 Active\n\nHFWA sick leave. Expected return 05/09/2026.",
"location": "Fort Collins, CO",
"id": "evt-031"
},
"evt-032": {
"summary": "\ud83d\udd14 RTW Reminder: Indira Carroll [LC-2026-0045]",
"start": {
"dateTime": "2026-05-09T08:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-09T08:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Expected return-to-work date for Indira Carroll (Case LC-2026-0045, HFWA).",
"id": "evt-032"
},
"evt-033": {
"summary": "\u26a0\ufe0f FMLA Cert Expiry: Rosa Gutierrez [LC-2026-0089]",
"start": {
"dateTime": "2026-08-01T09:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-08-01T09:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Medical certification for Rosa Gutierrez (LC-2026-0089, recurring migraines) expires 08/01/2026.",
"id": "evt-033"
},
"evt-034": {
"summary": "\ud83d\uddd3\ufe0f Rosa Gutierrez Cert Renewal Window Opens [LC-2026-0089]",
"start": {
"dateTime": "2026-07-01T09:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-07-01T09:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Recertification window for Rosa Gutierrez (LC-2026-0089). Medical certification expires 08/01/2026.",
"id": "evt-034"
},
"evt-035": {
"summary": "\u26a0\ufe0f FAMLI End: Indira Carroll [LC-2026-0046]",
"start": {
"dateTime": "2026-04-11T09:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-04-11T09:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Expected end of Indira Carroll's FAMLI leave (LC-2026-0046).",
"id": "evt-035"
},
"evt-036": {
"summary": "\ud83d\udcca HFWA Balance Review \u2014 Monthly Check",
"start": {
"dateTime": "2026-04-13T09:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-04-13T09:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Monthly HFWA balance tracker review. Coordinate with Payroll Lead (Teresa Vang).",
"id": "evt-036"
},
"evt-037": {
"summary": "\ud83d\udcca HFWA Balance Review \u2014 Monthly Check",
"start": {
"dateTime": "2026-05-04T09:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-04T09:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Monthly HFWA balance tracker review. Coordinate with Payroll Lead (Teresa Vang).",
"id": "evt-037"
},
"evt-038": {
"summary": "\ud83d\udcca HFWA Balance Review \u2014 Monthly Check",
"start": {
"dateTime": "2026-06-01T09:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-06-01T09:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Monthly HFWA balance tracker review. Coordinate with Payroll Lead (Teresa Vang).",
"id": "evt-038"
},
"evt-039": {
"summary": "\ud83d\udcca HFWA Balance Review \u2014 Monthly Check",
"start": {
"dateTime": "2026-07-06T09:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-07-06T09:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Monthly HFWA balance tracker review. Coordinate with Payroll Lead (Teresa Vang).",
"id": "evt-039"
},
"evt-040": {
"summary": "\ud83d\udcca HFWA Balance Review \u2014 Monthly Check",
"start": {
"dateTime": "2026-08-03T09:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-08-03T09:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Monthly HFWA balance tracker review. Coordinate with Payroll Lead (Teresa Vang).",
"id": "evt-040"
},
"evt-041": {
"summary": "\ud83d\udcca HFWA Balance Review \u2014 Monthly Check",
"start": {
"dateTime": "2026-09-07T09:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-09-07T09:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Monthly HFWA balance tracker review. Coordinate with Payroll Lead (Teresa Vang).",
"id": "evt-041"
},
"evt-042": {
"summary": "\ud83d\udcca HFWA Balance Review \u2014 Monthly Check",
"start": {
"dateTime": "2026-10-05T09:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-10-05T09:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Monthly HFWA balance tracker review. Coordinate with Payroll Lead (Teresa Vang).",
"id": "evt-042"
},
"evt-043": {
"summary": "\ud83d\udcca HFWA Balance Review \u2014 Monthly Check",
"start": {
"dateTime": "2026-11-02T09:00:00-07:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-11-02T09:30:00-07:00",
"timeZone": "America/Denver"
},
"description": "Monthly HFWA balance tracker review. Coordinate with Payroll Lead (Teresa Vang).",
"id": "evt-043"
},
"evt-044": {
"summary": "\ud83d\udcca HFWA Balance Review \u2014 Monthly Check",
"start": {
"dateTime": "2026-12-07T09:00:00-07:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-12-07T09:30:00-07:00",
"timeZone": "America/Denver"
},
"description": "Monthly HFWA balance tracker review. Coordinate with Payroll Lead (Teresa Vang).",
"id": "evt-044"
},
"evt-045": {
"summary": "\ud83d\udd04 30-Day Review: Rosa Gutierrez [LC-2026-0089]",
"start": {
"dateTime": "2026-05-02T10:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-02T10:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Case ID: LC-2026-0089 | Rosa Gutierrez | FMLA + FAMLI\n\n30-day review.",
"id": "evt-045"
},
"evt-046": {
"summary": "\ud83d\udd04 30-Day Review: Rosa Gutierrez [LC-2026-0089]",
"start": {
"dateTime": "2026-06-01T10:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-06-01T10:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Case ID: LC-2026-0089 | Rosa Gutierrez | FMLA + FAMLI\n\n60-day review.",
"id": "evt-046"
},
"evt-047": {
"summary": "\ud83d\udd04 30-Day Review: Rosa Gutierrez [LC-2026-0089]",
"start": {
"dateTime": "2026-07-01T10:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-07-01T10:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Case ID: LC-2026-0089 | Rosa Gutierrez | FMLA + FAMLI\n\n90-day review.",
"id": "evt-047"
},
"evt-048": {
"summary": "\ud83d\udd04 30-Day Review: Finley Nakamura [LC-2026-0018]",
"start": {
"dateTime": "2026-04-20T10:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-04-20T10:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Case ID: LC-2026-0018 | Finley Nakamura | Jury Duty\n\n30-day review for intermittent jury duty leave.",
"id": "evt-048"
},
"evt-049": {
"summary": "\ud83d\udd04 30-Day Review: Zoey O'Brien [LC-2026-0026]",
"start": {
"dateTime": "2026-05-06T10:00:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-06T10:30:00-06:00",
"timeZone": "America/Denver"
},
"description": "Case ID: LC-2026-0026 | Zoey O'Brien | PTO\n\n30-day review for intermittent PTO.",
"id": "evt-049"
},
"evt-050": {
"summary": "\ud83d\udcdd SOP Annual Review Due",
"start": {
"date": "2027-04-01"
},
"end": {
"date": "2027-04-02"
},
"description": "Next scheduled review of the Leave Coordinator SOP (Ridgeline_HR_Leave_Coordinator_SOP.docx).\nReview owner: Renata Okafor (Benefits Manager).\nApprover: Daniel Whitfield (HR Director).\nEffective date of current version: April 1, 2026.",
"location": "Fort Collins, CO \u2014 HR Office",
"id": "evt-050"
},
"evt-051": {
"summary": "\ud83d\udccb Weekly Leave Tracker Review",
"start": {
"dateTime": "2026-04-13T08:30:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-04-13T09:00:00-06:00",
"timeZone": "America/Denver"
},
"description": "Weekly review of open leave cases.",
"id": "evt-051"
},
"evt-052": {
"summary": "\ud83d\udccb Weekly Leave Tracker Review",
"start": {
"dateTime": "2026-04-20T08:30:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-04-20T09:00:00-06:00",
"timeZone": "America/Denver"
},
"description": "Weekly review of open leave cases.",
"id": "evt-052"
},
"evt-053": {
"summary": "\ud83d\udccb Weekly Leave Tracker Review",
"start": {
"dateTime": "2026-04-27T08:30:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-04-27T09:00:00-06:00",
"timeZone": "America/Denver"
},
"description": "Weekly review of open leave cases.",
"id": "evt-053"
},
"evt-054": {
"summary": "\ud83d\udccb Weekly Leave Tracker Review",
"start": {
"dateTime": "2026-05-04T08:30:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-04T09:00:00-06:00",
"timeZone": "America/Denver"
},
"description": "Weekly review of open leave cases.",
"id": "evt-054"
},
"evt-055": {
"summary": "\ud83d\udccb Weekly Leave Tracker Review",
"start": {
"dateTime": "2026-05-11T08:30:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-11T09:00:00-06:00",
"timeZone": "America/Denver"
},
"description": "Weekly review of open leave cases.",
"id": "evt-055"
},
"evt-056": {
"summary": "\ud83d\udccb Weekly Leave Tracker Review",
"start": {
"dateTime": "2026-05-18T08:30:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-18T09:00:00-06:00",
"timeZone": "America/Denver"
},
"description": "Weekly review of open leave cases.",
"id": "evt-056"
},
"evt-057": {
"summary": "\ud83d\udccb Weekly Leave Tracker Review",
"start": {
"dateTime": "2026-05-25T08:30:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-05-25T09:00:00-06:00",
"timeZone": "America/Denver"
},
"description": "Weekly review of open leave cases.",
"id": "evt-057"
},
"evt-058": {
"summary": "\ud83d\udccb Weekly Leave Tracker Review",
"start": {
"dateTime": "2026-06-01T08:30:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-06-01T09:00:00-06:00",
"timeZone": "America/Denver"
},
"description": "Weekly review of open leave cases.",
"id": "evt-058"
},
"evt-059": {
"summary": "\ud83d\udccb Weekly Leave Tracker Review",
"start": {
"dateTime": "2026-06-08T08:30:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-06-08T09:00:00-06:00",
"timeZone": "America/Denver"
},
"description": "Weekly review of open leave cases.",
"id": "evt-059"
},
"evt-060": {
"summary": "\ud83d\udccb Weekly Leave Tracker Review",
"start": {
"dateTime": "2026-06-15T08:30:00-06:00",
"timeZone": "America/Denver"
},
"end": {
"dateTime": "2026-06-15T09:00:00-06:00",
"timeZone": "America/Denver"
},
"description": "Weekly review of open leave cases.",
"id": "evt-060"
},
"evt-061": {
"summary": "\u2705 Closed: Xiomara Nakamura [LC-2026-0033]",
"start": {
"date": "2026-01-17"
},
"end": {
"date": "2026-02-06"
},
"description": "CLOSED CASE\nCase ID: LC-2026-0033\nEmployee: Xiomara Nakamura\nLeave Type: FAMLI + PTO\nStatus: Closed \u2013 Exhausted\nSource: leave_tracker.xlsx",
"id": "evt-061"
},
"evt-062": {
"summary": "\u2705 Closed: Jordan Briggs [LC-2026-0044]",
"start": {
"date": "2026-02-20"
},
"end": {
"date": "2026-03-02"
},
"description": "CLOSED CASE\nCase ID: LC-2026-0044\nEmployee: Jordan Briggs\nLeave Type: Jury Duty\nStatus: Closed \u2013 Returned\nSource: leave_tracker.xlsx",
"id": "evt-062"
},
"evt-063": {
"summary": "\u2705 Closed: Ursula Young [LC-2026-0030]",
"start": {
"date": "2026-03-16"
},
"end": {
"date": "2026-04-02"
},
"description": "CLOSED CASE\nCase ID: LC-2026-0030\nEmployee: Ursula Young\nLeave Type: FAMLI\nStatus: Closed \u2013 Exhausted\nSource: leave_tracker.xlsx",
"id": "evt-063"
},
"evt-064": {
"summary": "\u2705 Closed: Brandon Foster [LC-2026-0038]",
"start": {
"date": "2026-03-28"
},
"end": {
"date": "2026-04-04"
},
"description": "CLOSED CASE\nCase ID: LC-2026-0038\nEmployee: Brandon Foster\nLeave Type: HFWA\nStatus: Closed \u2013 Exhausted\nSource: leave_tracker.xlsx",
"id": "evt-064"
},
"evt-065": {
"summary": "\u2705 Closed: Jamie Murphy [LC-2026-0027]",
"start": {
"date": "2026-04-04"
},
"end": {
"date": "2026-04-09"
},
"description": "CLOSED CASE\nCase ID: LC-2026-0027\nEmployee: Jamie Murphy\nLeave Type: FMLA\nStatus: Closed \u2013 Returned\nSource: leave_tracker.xlsx",
"id": "evt-065"
}
}
}
@@ -0,0 +1,365 @@
{
"mailbox": {
"email": "leaves@ridgelinegear.com",
"name": "Ridgeline Gear Co. \u2014 Leave Coordinator"
},
"contacts": [
{
"email": "renata.okafor@ridgelinegear.com",
"name": "Renata Okafor (Benefits Manager)"
},
{
"email": "daniel.whitfield@ridgelinegear.com",
"name": "Daniel Whitfield (HR Director)"
},
{
"email": "meera.patel@ridgelinegear.com",
"name": "Meera Patel (HR Generalist)"
},
{
"email": "jordan.briggs@ridgelinegear.com",
"name": "Jordan Briggs (HR Generalist)"
},
{
"email": "teresa.vang@ridgelinegear.com",
"name": "Teresa Vang (Payroll Lead)"
},
{
"email": "luis.arredondo@ridgelinegear.com",
"name": "Luis Arredondo (Safety & WC Coordinator)"
},
{
"email": "samir.haddad@ridgelinegear.com",
"name": "Samir Haddad (IT Access Manager)"
},
{
"email": "evelyn.marchetti@ridgelineholdings.com",
"name": "Evelyn Marchetti (General Counsel)"
},
{
"email": "rosa.gutierrez@ridgelinegear.com",
"name": "Rosa Gutierrez (E1051, Production Worker)"
},
{
"email": "marcus.evans@ridgelinegear.com",
"name": "Marcus Evans (Operations Manager)"
},
{
"email": "william.nakamura@ridgelinegear.com",
"name": "William Nakamura"
},
{
"email": "oscar.simmons@ridgelinegear.com",
"name": "Oscar Simmons"
},
{
"email": "finley.nakamura@ridgelinegear.com",
"name": "Finley Nakamura"
},
{
"email": "indira.carroll@ridgelinegear.com",
"name": "Indira Carroll"
},
{
"email": "penelope.barnes@ridgelinegear.com",
"name": "Penelope Barnes"
},
{
"email": "ivan.anderson@ridgelinegear.com",
"name": "Ivan Anderson"
},
{
"email": "zoey.obrien@ridgelinegear.com",
"name": "Zoey O'Brien"
},
{
"email": "casey.thornton@ridgelinegear.com",
"name": "Casey Thornton"
},
{
"email": "kevin.price@ridgelinegear.com",
"name": "Kevin Price"
},
{
"email": "claims@famli.colorado.gov",
"name": "CDLE \u2014 FAMLI Claims"
},
{
"email": "famli-employer@ridgelinegear.com",
"name": "Ridgeline FAMLI Employer Inbox"
}
],
"groups": [
{
"email": "leave-intake@ridgelinegear.com",
"name": "#leave-intake (Slack channel)",
"members": [
"leaves@ridgelinegear.com",
"renata.okafor@ridgelinegear.com",
"daniel.whitfield@ridgelinegear.com"
]
},
{
"email": "benefits-team@ridgelinegear.com",
"name": "#benefits-team (Slack channel)",
"members": [
"leaves@ridgelinegear.com",
"renata.okafor@ridgelinegear.com",
"teresa.vang@ridgelinegear.com"
]
},
{
"email": "payroll-coordination@ridgelinegear.com",
"name": "#payroll-coordination (Slack channel)",
"members": [
"leaves@ridgelinegear.com",
"teresa.vang@ridgelinegear.com"
]
}
],
"folders": [
{
"name": "FMLA Cases"
},
{
"name": "FAMLI Cases"
},
{
"name": "ADA Intake"
},
{
"name": "HFWA & Paid Leave"
},
{
"name": "Personal/Military Leave"
},
{
"name": "Closed Cases"
},
{
"name": "Unknown Senders"
},
{
"name": "General"
}
],
"emails": [
{
"email_id": "1",
"folder": "FMLA Cases",
"subject": "Leave Request \u2014 Recurring Migraines",
"from_addr": "rosa.gutierrez@ridgelinegear.com",
"to_addr": "leaves@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-02-02T07:41:00-07:00",
"message_id": "<rosa.migraine.intake.20260202@ridgelinegear.com>",
"in_reply_to": null,
"body_text": "Hi,\n\nI'm Rosa Gutierrez (E1051, Production). I get severe migraines that sometimes keep me from working. My doctor says they happen about 1-2 times a month and can last a full day. I would like to request intermittent leave for these episodes.\n\nI have been with Ridgeline since June 2019.\n\nPlease let me know what I need to do.\n\nThank you,\nRosa Gutierrez\nProduction Worker \u2014 Fort Collins Campus",
"body_html": null,
"is_read": true,
"is_important": false,
"attachments": []
},
{
"email_id": "2",
"folder": "FMLA Cases",
"subject": "Re: Leave Request \u2014 Recurring Migraines [Case LC-2026-0089]",
"from_addr": "leaves@ridgelinegear.com",
"to_addr": "rosa.gutierrez@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-02-03T09:15:00-07:00",
"message_id": "<lc.rosa.elig.20260203@ridgelinegear.com>",
"in_reply_to": "<rosa.migraine.intake.20260202@ridgelinegear.com>",
"body_text": "Hi Rosa,\n\nThank you for reaching out. I have received your request for intermittent leave for recurring migraines and have opened Case LC-2026-0089.\n\nFMLA ELIGIBILITY: Based on your hire date of June 3, 2019, and your hours on file, you meet all three FMLA eligibility criteria. You are eligible for up to 480 hours of FMLA leave in the rolling 12-month period.\n\nFAMLI: You may also be eligible for Colorado FAMLI wage replacement for the same qualifying reason. I have included information about FAMLI below.\n\nNEXT STEP \u2014 MEDICAL CERTIFICATION: Please have your healthcare provider complete the attached WH-380-E (Employee's Serious Health Condition) form and return it to me within 15 calendar days (by February 18, 2026).\n\nI have also notified your manager, Marcus Evans, that you have a leave case open. He has not been told the nature of your condition.\n\nPlease do not hesitate to reply to this email if you have any questions.\n\nBest regards,\nRidgeline Gear Co. \u2014 Leave Coordinator\nleaves@ridgelinegear.com",
"body_html": null,
"is_read": true,
"is_important": false,
"attachments": []
},
{
"email_id": "3",
"folder": "FMLA Cases",
"subject": "Re: Leave Request \u2014 Recurring Migraines [Case LC-2026-0089]",
"from_addr": "rosa.gutierrez@ridgelinegear.com",
"to_addr": "leaves@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-02-10T16:02:00-07:00",
"message_id": "<rosa.cert.return.20260210@ridgelinegear.com>",
"in_reply_to": "<lc.rosa.elig.20260203@ridgelinegear.com>",
"body_text": "Hi,\n\nPlease find my completed medical certification attached.\n\nThank you,\nRosa",
"body_html": null,
"is_read": true,
"is_important": false,
"attachments": [
{
"filename": "WH-380-E_Gutierrez_signed.pdf",
"content_type": "application/pdf",
"content_base64": "JVBERi0xLjQKJcOkw7zDtsOfCjIgMCBvYmoKPDwvTGVuZ3RoIDMgMCBSL0ZpbHRlci9GbGF0ZURlY29kZT4+CnN0cmVhbQp4nCvkMlAwUDC1NNUzMVcoLU4tykvMTQUA"
}
]
},
{
"email_id": "4",
"folder": "FMLA Cases",
"subject": "Re: Leave Request \u2014 Recurring Migraines [Case LC-2026-0089] \u2014 Designation Notice",
"from_addr": "leaves@ridgelinegear.com",
"to_addr": "rosa.gutierrez@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-02-11T10:30:00-07:00",
"message_id": "<lc.rosa.designation.20260211@ridgelinegear.com>",
"in_reply_to": "<rosa.cert.return.20260210@ridgelinegear.com>",
"body_text": "Hi Rosa,\n\nI have received your completed medical certification. Based on the information provided, your leave is designated as FMLA-qualifying under Case LC-2026-0089.\n\nDESIGNATION DETAILS:\n\u2022 Leave Type: Intermittent FMLA + concurrent Colorado FAMLI\n\u2022 Qualifying Reason: Employee's own serious health condition (recurring migraines)\n\u2022 Certified Frequency: Up to 2 episodes per month, 1 day per episode\n\u2022 Certification Period: Through August 1, 2026\n\u2022 FMLA Balance: 480 hours available in the rolling 12-month period\n\nHOW TO USE YOUR LEAVE: When a migraine prevents you from working, please notify your manager and reply to this email so I can log the absence. You do not need to call in separately to HR \u2014 notifying your manager is sufficient.\n\nFAMLI: CDLE has been notified and will send you information about your wage replacement claim separately.\n\nBest regards,\nRidgeline Gear Co. \u2014 Leave Coordinator\nleaves@ridgelinegear.com",
"body_html": null,
"is_read": true,
"is_important": false,
"attachments": []
},
{
"email_id": "5",
"folder": "FMLA Cases",
"subject": "FAMLI Employer Response Required \u2014 Claim FAMLI-2026-00041 \u2014 Rosa Gutierrez",
"from_addr": "claims@famli.colorado.gov",
"to_addr": "famli-employer@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-02-09T08:00:00-07:00",
"message_id": "<cdle.famli.2026.00041.20260209@famli.colorado.gov>",
"in_reply_to": null,
"body_text": "COLORADO DEPARTMENT OF LABOR AND EMPLOYMENT\nFamily and Medical Leave Insurance Program\n\nClaim Notice: FAMLI-2026-00041\nEmployee: Rosa Gutierrez\nEmployer: Ridgeline Gear Co.\nClaim Start Date: February 2, 2026\n\nAn employee at your organization has filed a FAMLI claim. You have 5 business days from the date of this notice to submit your employer response. Failure to respond by February 16, 2026 will result in your right to contest being forfeited.\n\nPlease log in to your CDLE employer portal to submit your response.\n\nColorado Department of Labor and Employment\nFAMLI Division | claims@famli.colorado.gov",
"body_html": null,
"is_read": true,
"is_important": true,
"attachments": []
},
{
"email_id": "6",
"folder": "FMLA Cases",
"subject": "Re: LC-2026-0089 \u2014 Rosa Gutierrez \u2014 March Absence",
"from_addr": "renata.okafor@ridgelinegear.com",
"to_addr": "leaves@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-03-05T14:22:00-07:00",
"message_id": "<renata.rosa.march.20260305@ridgelinegear.com>",
"in_reply_to": null,
"body_text": "Hi,\n\nJust a heads-up \u2014 Marcus Evans let me know Rosa used one intermittent FMLA day on March 4. Please log it in leave_tracker.xlsx (case LC-2026-0089) and update the running balance. Running total should now be 3 days / 24 hours used.\n\nThanks,\nRenata",
"body_html": null,
"is_read": true,
"is_important": false,
"attachments": []
},
{
"email_id": "7",
"folder": "FAMLI Cases",
"subject": "Leave Request [Case LC-2026-0046]",
"from_addr": "indira.carroll@ridgelinegear.com",
"to_addr": "leaves@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-03-22T09:05:00-06:00",
"message_id": "<indira.famli.intake.20260322@ridgelinegear.com>",
"in_reply_to": null,
"body_text": "Hi,\n\nI need to take some time off for a family medical situation. My spouse is recovering from surgery and needs care at home. I expect to be out from March 22 through approximately April 11.\n\nPlease let me know what paperwork I need.\n\nThank you,\nIndira Carroll",
"body_html": null,
"is_read": true,
"is_important": false,
"attachments": []
},
{
"email_id": "8",
"folder": "HFWA & Paid Leave",
"subject": "Bereavement Leave Request [Case LC-2026-0042]",
"from_addr": "penelope.barnes@ridgelinegear.com",
"to_addr": "leaves@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-04-02T06:48:00-06:00",
"message_id": "<penelope.bereavement.20260402@ridgelinegear.com>",
"in_reply_to": null,
"body_text": "Good morning,\n\nMy father passed away yesterday. I need to take bereavement leave starting today. I expect to be out through April 17. My manager is aware.\n\nPenelope Barnes",
"body_html": null,
"is_read": true,
"is_important": false,
"attachments": []
},
{
"email_id": "9",
"folder": "HFWA & Paid Leave",
"subject": "Re: Bereavement Leave Request [Case LC-2026-0042]",
"from_addr": "leaves@ridgelinegear.com",
"to_addr": "penelope.barnes@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-04-02T08:30:00-06:00",
"message_id": "<lc.penelope.bv.20260402@ridgelinegear.com>",
"in_reply_to": "<penelope.bereavement.20260402@ridgelinegear.com>",
"body_text": "Hi Penelope,\n\nI am very sorry for your loss.\n\nI have opened Case LC-2026-0042 for your bereavement leave. Ridgeline's policy provides 3 days of paid bereavement leave for an immediate family member. Your manager has been notified of your absence dates.\n\nPlease provide documentation (such as an obituary or funeral program) within 30 calendar days of the date of loss.\n\nPlease take the time you need. I am here if you have any questions.\n\nBest regards,\nRidgeline Gear Co. \u2014 Leave Coordinator\nleaves@ridgelinegear.com",
"body_html": null,
"is_read": true,
"is_important": false,
"attachments": []
},
{
"email_id": "10",
"folder": "INBOX",
"subject": "Open Cases Check-In \u2014 Week of April 6",
"from_addr": "renata.okafor@ridgelinegear.com",
"to_addr": "leaves@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-04-10T16:45:00-06:00",
"message_id": "<renata.checkin.20260410@ridgelinegear.com>",
"in_reply_to": null,
"body_text": "Hi,\n\nQuick end-of-week check-in on open cases:\n\n\u2022 LC-2026-0046 (Indira Carroll, FAMLI): Expected return April 11 \u2014 confirm she returns Monday and close the case if so.\n\u2022 LC-2026-0089 (Rosa Gutierrez, FMLA/FAMLI intermittent): No new absences reported this week \u2014 correct?\n\u2022 LC-2026-0042 (Penelope Barnes, Bereavement): Still open through April 17.\n\u2022 LC-2026-0009 (Ivan Anderson, FAMLI): On track, no issues reported.\n\nHave a good weekend.\n\nRenata",
"body_html": null,
"is_read": false,
"is_important": false,
"attachments": []
},
{
"email_id": "11",
"folder": "INBOX",
"subject": "Question about PTO + FAMLI, and time off for my mom",
"from_addr": "rosa.gutierrez@ridgelinegear.com",
"to_addr": "leaves@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-04-13T07:52:00-06:00",
"message_id": "<rgutierrez.20260413.0752@ridgelinegear.com>",
"in_reply_to": null,
"body_text": "Hi,\n\nI heard from a Gabe (who was told by Teresa Vang) that I might be able to use my PTO on top of my FAMLI pay so I don't lose as much money when I take my intermittent medical leaves. Is that true?\n\nAlso, my mom passed away last night. She lived in Mexico and the funeral will be there. My manager already knows. I need to take a full week off starting April 20th.\n\nRosa Gutierrez (E1051)\nAssistant Production Lead",
"body_html": null,
"is_read": false,
"is_important": false,
"attachments": []
},
{
"email_id": "12",
"folder": "INBOX",
"subject": "Jury Duty \u2014 Starting April 27",
"from_addr": "kevin.price@ridgelinegear.com",
"to_addr": "leaves@ridgelinegear.com",
"cc_addr": null,
"bcc_addr": null,
"date": "2026-04-13T09:30:00-06:00",
"message_id": "<kevin.juryduty.20260413@ridgelinegear.com>",
"in_reply_to": null,
"body_text": "Hi,\n\nI received a jury summons for Larimer County District Court. I'm scheduled to report on May 27 and they said it could last up to two weeks. I've let my manager Marcus Evans know.\n\nI've attached a copy of the summons. Let me know what else you need from me.\n\nThanks,\nKevin Price\nFulfillment Specialist \u2014 Operations",
"body_html": null,
"is_read": false,
"is_important": false,
"attachments": [
{
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{
"type": "message",
"user": "U1002",
"text": "Payroll handoff \u2014 LC-2026-0089 (E1051): FMLA/FAMLI intermittent leave. Start date 02/02/2026. FAMLI wage replacement applies on qualifying absence days. Notify me of each absence for coding.",
"ts": "1770132600.000100",
"team": "T001",
"client_msg_id": "msg-c004-0001",
"reply_count": 1,
"latest_reply": "1770134400.000200",
"reply_users": [
"U1006"
],
"reply_users_count": 1
},
{
"type": "message",
"user": "U1006",
"text": "Got it. Let me know the absence dates as they come in so I can code them correctly.",
"ts": "1770134400.000200",
"thread_ts": "1770132600.000100",
"parent_user_id": "U1002",
"team": "T001",
"client_msg_id": "msg-c004-0002"
},
{
"type": "message",
"user": "U1002",
"text": "Payroll handoff \u2014 LC-2026-0046 (E1032, Indira Carroll): FAMLI leave, reduced schedule, 03/22/2026 through ~04/11/2026. Code absences to FAMLI.",
"ts": "1774192800.000300",
"team": "T001",
"client_msg_id": "msg-c004-0003",
"reply_count": 1,
"latest_reply": "1774194300.000400",
"reply_users": [
"U1006"
],
"reply_users_count": 1
},
{
"type": "message",
"user": "U1006",
"text": "Logged. Will code to FAMLI for LC-2026-0046 through expected RTW 04/11.",
"ts": "1774194300.000400",
"thread_ts": "1774192800.000300",
"parent_user_id": "U1002",
"team": "T001",
"client_msg_id": "msg-c004-0004"
},
{
"type": "message",
"user": "U1002",
"text": "Payroll handoff \u2014 LC-2026-0009 (E1048, Ivan Anderson): FAMLI leave, reduced schedule, 04/04/2026 through ~05/16/2026. Code absences to FAMLI.",
"ts": "1775312700.000500",
"team": "T001",
"client_msg_id": "msg-c004-0005",
"reply_count": 1,
"latest_reply": "1775314800.000600",
"reply_users": [
"U1006"
],
"reply_users_count": 1
},
{
"type": "message",
"user": "U1006",
"text": "Confirmed. LC-2026-0009 coded to FAMLI. I'll update when RTW is confirmed.",
"ts": "1775314800.000600",
"thread_ts": "1775312700.000500",
"parent_user_id": "U1002",
"team": "T001",
"client_msg_id": "msg-c004-0006"
}
],
"C005": [
{
"type": "message",
"user": "U1002",
"text": "No active items at this time. Will post here if any case involves a legal threat, EEOC/CDLE/DOL mention, or retroactive designation dispute.",
"ts": "1767362400.000100",
"team": "T001",
"client_msg_id": "msg-c005-0001",
"reply_count": 1,
"latest_reply": "1767364200.000200",
"reply_users": [
"U1010"
],
"reply_users_count": 1
},
{
"type": "message",
"user": "U1010",
"text": "Understood. I'm monitoring. Loop me in any time an employee references an attorney or disputes a designation \u2014 even before a formal complaint is filed.",
"ts": "1767364200.000200",
"thread_ts": "1767362400.000100",
"parent_user_id": "U1002",
"team": "T001",
"client_msg_id": "msg-c005-0002"
}
],
"C006": [
{
"type": "message",
"user": "U1002",
"text": "Email received at leaves@ from an unrecognized address. Subject references leave and benefits. Email held pending sender verification before any action is taken.",
"ts": "1776089100.000100",
"team": "T001",
"client_msg_id": "msg-c006-0001",
"reply_count": 1,
"latest_reply": "1776090720.000200",
"reply_users": [
"U1001"
],
"reply_users_count": 1
},
{
"type": "message",
"user": "U1001",
"text": "Do NOT respond or open a case until identity is confirmed. Good call holding it.",
"ts": "1776090720.000200",
"thread_ts": "1776089100.000100",
"parent_user_id": "U1002",
"team": "T001",
"client_msg_id": "msg-c006-0002"
}
]
},
"counters": {
"messageId": 1000000
}
}
@@ -0,0 +1,445 @@
{
"templates": {
"1": {
"id": "1",
"name": "Intake Information Request",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThanks for reaching out about your leave. To open your case, I need a few additional details. Please reply with the following:\n\n[List each missing field specifically, e.g., \"Requested leave start date,\" \"Continuous or intermittent,\" \"Manager's name\"]\n\nOnce I have this information, I will open your case and confirm next steps. If your situation is urgent, please let me know in your reply.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[List each missing field specifically, e.g., \"Requested leave start date,\" \"Continuous or intermittent,\" \"Manager's name\"]"
],
"notes": null
},
"2": {
"id": "2",
"name": "FMLA Eligibility Notice (Eligible)",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThank you for submitting your FMLA leave request. I have reviewed your eligibility and confirmed that you ARE eligible for FMLA leave under all three federal eligibility criteria as of your requested leave start date of [Start Date].\n\nAttached is your official Notice of Eligibility and Rights & Responsibilities (DOL Form WH-381), which explains your rights and obligations under FMLA. Please read it carefully.\n\nTo complete your FMLA designation, I also need a medical certification from your healthcare provider. Please find attached the appropriate certification form ([WH-380-E for your own condition / WH-380-F for a family member's condition]). The completed certification is due by [Cert Due Date — 15 calendar days from today].\n\nIf the certification is not returned by the due date, your leave may be denied. If you anticipate any difficulty obtaining the certification by the deadline, please reply to this email so we can discuss.\n\nCase ID: [Case ID]\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Start Date]",
"[WH-380-E for your own condition / WH-380-F for a family member's condition]",
"[Cert Due Date — 15 calendar days from today]",
"[Case ID]"
],
"notes": null
},
"3": {
"id": "3",
"name": "FMLA Ineligibility Notice",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThank you for submitting your FMLA leave request. I have reviewed your eligibility against the federal FMLA criteria and unfortunately must inform you that you are NOT currently eligible for FMLA leave for the following reason:\n\n[Specific failed criterion. Examples: \"Tenure: FMLA requires at least 12 months of employment with Ridgeline. Your current tenure as of [requested start date] is [X months, Y days].\" OR \"Hours: FMLA requires at least 1,250 hours worked in the 12 months immediately preceding the leave start date. Your hours worked in that period are [X], which is below the threshold.\"]\n\nAttached is the official Notice of Eligibility (DOL Form WH-381) reflecting this determination.\n\nEven though you are not eligible for FMLA, you may still be eligible for leave under Colorado FAMLI, which has different eligibility criteria (no tenure requirement, no minimum hours requirement).\n\nIf you believe this FMLA determination is in error, please reply to this email and I will review.\n\nCase ID: [Case ID]\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Specific failed criterion. Examples: \"Tenure: FMLA requires at least 12 months of employment with Ridgeline. Your current tenure as of [requested start date] is [X months, Y days].\" OR \"Hours: FMLA requires at least 1,250 hours worked in the 12 months immediately preceding the leave start date. Your hours worked in that period are [X], which is below the threshold.\"]",
"[Case ID]"
],
"notes": null
},
"4": {
"id": "4",
"name": "FMLA Designation Notice",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nI have reviewed the medical certification you provided for your FMLA leave request. I am writing to confirm that your leave has been DESIGNATED as FMLA-qualifying.\n\nCase ID: [Case ID]\nLeave start date: [Start Date]\nExpected end date: [Expected End Date]\nTotal FMLA time designated: [Hours / Weeks]\nLeave format: [Continuous / Intermittent / Reduced Schedule]\n\n[For intermittent only: Certified frequency: as documented on the medical certification]\n\n[If fitness-for-duty required: A fitness-for-duty certification will be required from your healthcare provider before you may return to work. I will send a reminder before your scheduled return date.]\n\nAttached is your official Designation Notice (DOL Form WH-382).\n\nYour remaining FMLA entitlement after this leave will be approximately [Remaining Hours] in your rolling 12-month period.\n\nIf your leave also qualifies under Colorado FAMLI, both programs run concurrently. You will receive a separate confirmation about FAMLI coordination if applicable.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]",
"[Start Date]",
"[Expected End Date]",
"[Hours / Weeks]",
"[Continuous / Intermittent / Reduced Schedule]",
"[For intermittent only: Certified frequency: as documented on the medical certification]",
"[If fitness-for-duty required: A fitness-for-duty certification will be required from your healthcare provider before you may return to work. I will send a reminder before your scheduled return date.]",
"[Remaining Hours]"
],
"notes": null
},
"5": {
"id": "5",
"name": "Medical Certification Incomplete",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThank you for submitting your medical certification for case [Case ID]. The certification I received is INCOMPLETE. The following fields must be filled in by your healthcare provider before I can process your leave designation:\n\n[List each specific missing or unsigned field, e.g., \"Section 4: probable duration of the condition\" / \"Provider signature on page 4\"]\n\nPer FMLA regulations, you have 7 calendar days from receipt of this email to provide the completed certification. The new due date is [Cure Due Date].\n\nIf you need assistance contacting your provider or have questions about the missing information, please reply to this email.\n\nI cannot complete the FMLA designation of your leave until the complete certification is received.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]",
"[List each specific missing or unsigned field, e.g., \"Section 4: probable duration of the condition\" / \"Provider signature on page 4\"]",
"[Cure Due Date]"
],
"notes": null
},
"6": {
"id": "6",
"name": "Medical Certification Reminder",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThis is a friendly reminder that the medical certification for your FMLA case [Case ID] is due by [Due Date], which is [X] calendar days from today.\n\nIf you have not yet contacted your healthcare provider, please do so as soon as possible. The certification form ([WH-380-E or WH-380-F]) was sent to you on [Original Send Date].\n\nIf you anticipate any delay in obtaining the certification, please reply to this email so we can discuss options. Note that if the certification is not received by the due date, your FMLA leave request may be denied.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]",
"[Due Date]",
"[X]",
"[WH-380-E or WH-380-F]",
"[Original Send Date]"
],
"notes": null
},
"7": {
"id": "7",
"name": "Medical Certification Renewal/Extension Request",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nYour FMLA case [Case ID] requires updated medical certification at this time.\n\n[For renewal: Per Ridgeline policy, FMLA cases that have been open for more than 6 months require updated certification to confirm the ongoing need for leave.]\n\n[For extension: You have requested an extension of your current FMLA leave, and updated certification is required to support the extension.]\n\nPlease find attached a blank certification form ([WH-380-E or WH-380-F]). The completed certification is due by [Due Date — 15 calendar days from today].\n\nOnce received, I will update your case file and confirm next steps. If you have questions about completing the certification, please reply to this email.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]",
"[For renewal: Per Ridgeline policy, FMLA cases that have been open for more than 6 months require updated certification to confirm the ongoing need for leave.]",
"[For extension: You have requested an extension of your current FMLA leave, and updated certification is required to support the extension.]",
"[WH-380-E or WH-380-F]",
"[Due Date — 15 calendar days from today]"
],
"notes": null
},
"8": {
"id": "8",
"name": "Fitness-for-Duty Reminder",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThis is a reminder that a fitness-for-duty certification is required before your return to work from FMLA case [Case ID], which is currently scheduled for [Return Date].\n\nPlease obtain a fitness-for-duty certification from your healthcare provider confirming that you are able to return to work. The certification need only address whether you can perform the essential functions of your job, with or without restrictions.\n\nPlease provide the certification by reply to this email no later than [Return Date minus 1 business day]. Without it, you may not be able to return to work as scheduled.\n\nIf your provider needs more information about your job's essential functions, please reply to this email and I will arrange for that information to be provided.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]",
"[Return Date]",
"[Return Date minus 1 business day]"
],
"notes": null
},
"9": {
"id": "9",
"name": "Return Confirmation",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nI am writing to confirm your scheduled return to work from leave case [Case ID]:\n\nReturn date: [Return Date]\n\n[If FFD required: Please note that a fitness-for-duty certification is required before your return. If you have not yet provided this, please reply to this email as soon as possible.]\n\n[If work restrictions exist: Your fitness-for-duty certification includes the following restrictions: [Restrictions]. I have notified your manager.]\n\nPlease reply to confirm that the return date works for you, or to let me know if anything has changed.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]",
"[Return Date]",
"[If FFD required: Please note that a fitness-for-duty certification is required before your return. If you have not yet provided this, please reply to this email as soon as possible.]",
"[If work restrictions exist: Your fitness-for-duty certification includes the following restrictions: [Restrictions]. I have notified your manager.]",
"[Restrictions]"
],
"notes": null
},
"10": {
"id": "10",
"name": "Return Follow-Up (No-Show)",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nI am writing because we expected your return to work from leave case [Case ID] today, [Date], and have not yet received notification of your arrival.\n\nI want to make sure you are okay. Please reply to this email or contact your manager as soon as possible to let us know your status. If you need additional time, we may be able to discuss options depending on your circumstances.\n\nIf we do not hear from you by [2 business days from this email date], we will need to escalate your case for further review.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]",
"[Date]",
"[2 business days from this email date]"
],
"notes": null
},
"11": {
"id": "11",
"name": "Manager Leave Notification",
"audience": "manager",
"subject": null,
"body": "Hi [Manager Name],\n\nI am writing to notify you that one of your team members will be on approved leave. Please use this notification to plan workload coverage.\n\nEmployee: [Employee Name]\nLeave type (general category only): [\"approved leave\" / \"FMLA leave\" / \"FAMLI leave\" / \"bereavement leave\" / \"jury duty\" / etc. NEVER include the medical reason.]\nStart date: [Start Date]\nExpected end date: [End Date or \"to be confirmed\"]\nLeave format: [Continuous / Intermittent / Reduced Schedule]\n\n[For intermittent only: General frequency range, e.g., \"approximately 2-3 days per month\" — NEVER the verbatim certified frequency.]\n\n[If known and applicable: Work restrictions upon return: [General description].]\n\nFor all questions about this leave, please contact me directly at leaves@ridgelinegear.com. Please do NOT contact the employee about work matters during their leave except in genuine operational emergency.\n\n[For intermittent: Please log each intermittent absence in the attendance system and notify me at #leave-intake.]\n\n[For continuous: I will be in touch closer to the return date to coordinate.]\n\nCONFIDENTIALITY REMINDER: medical information about your team members is confidential under federal and Colorado law. Please do not share this notification with other team members or discuss the reason for the leave with anyone.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[Manager Name]",
"[Employee Name]",
"[\"approved leave\" / \"FMLA leave\" / \"FAMLI leave\" / \"bereavement leave\" / \"jury duty\" / etc. NEVER include the medical reason.]",
"[Start Date]",
"[End Date or \"to be confirmed\"]",
"[Continuous / Intermittent / Reduced Schedule]",
"[For intermittent only: General frequency range, e.g., \"approximately 2-3 days per month\" — NEVER the verbatim certified frequency.]",
"[If known and applicable: Work restrictions upon return: [General description].]",
"[General description]",
"[For intermittent: Please log each intermittent absence in the attendance system and notify me at #leave-intake.]",
"[For continuous: I will be in touch closer to the return date to coordinate.]"
],
"notes": null
},
"12": {
"id": "12",
"name": "Return-to-Work Manager Notification",
"audience": "manager",
"subject": null,
"body": "Hi [Manager Name],\n\nI am writing to notify you of an upcoming return from leave for one of your team members:\n\nEmployee: [Employee Name]\nCase ID: [Case ID]\nReturn date: [Return Date]\n\n[If applicable: Work restrictions: [List restrictions, e.g., \"no lifting over 15 pounds for 4 weeks\"]]\n\n[If FFD with restrictions: Please confirm by reply that the listed restrictions can be accommodated in the employee's role. If they cannot be accommodated, contact me immediately and I will route to the HR Director.]\n\n[If no restrictions: No work restrictions apply.]\n\nThe employee will return to their regular role and duties unless we have discussed otherwise. Please confirm in #leave-intake on the day of return that the employee has reported as scheduled.\n\nCONFIDENTIALITY REMINDER: do not share medical information about the leave with the employee's coworkers or discuss the reason for the leave with anyone.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[Manager Name]",
"[Employee Name]",
"[Case ID]",
"[Return Date]",
"[If applicable: Work restrictions: [List restrictions, e.g., \"no lifting over 15 pounds for 4 weeks\"]]",
"[List restrictions, e.g., \"no lifting over 15 pounds for 4 weeks\"]",
"[If FFD with restrictions: Please confirm by reply that the listed restrictions can be accommodated in the employee's role. If they cannot be accommodated, contact me immediately and I will route to the HR Director.]",
"[If no restrictions: No work restrictions apply.]"
],
"notes": null
},
"13": {
"id": "13",
"name": "Manager Information Response",
"audience": "manager",
"subject": null,
"body": "Hi [Manager Name],\n\nThank you for your question about [Employee Name]'s leave. I can confirm the following:\n\n[Provide ONLY the information the manager is entitled to per Section 10: dates, leave format (continuous/intermittent), general frequency range for intermittent, work restrictions if applicable. NEVER include medical details, diagnosis, treatment, or family member identity.]\n\nIf you have additional questions about scheduling or work coverage, please let me know and I will help. For confidentiality reasons, I am not able to share medical details about the leave or the underlying reason.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[Manager Name]",
"[Employee Name]",
"[Provide ONLY the information the manager is entitled to per Section 10: dates, leave format (continuous/intermittent), general frequency range for intermittent, work restrictions if applicable. NEVER include medical details, diagnosis, treatment, or family member identity.]"
],
"notes": null
},
"14": {
"id": "14",
"name": "Manager Medical-Information Decline",
"audience": "manager",
"subject": null,
"body": "Hi [Manager Name],\n\nThank you for reaching out about [Employee Name]. Unfortunately, I am not able to share the specific information you requested. Medical details and the underlying reason for an employee's leave are confidential under federal FMLA, the ADA, GINA, and Colorado law. I am not permitted to disclose them to anyone outside the HR team, including the employee's direct manager.\n\nWhat I CAN share with you is the following: [Provide only what the manager is entitled to per Section 10: dates, leave format, work restrictions if applicable.]\n\nIf you have an operational question about scheduling, work coverage, or returning the employee to duty, I am happy to help. Please contact me at leaves@ridgelinegear.com.\n\nI appreciate your understanding. The confidentiality protections exist to protect every employee, and they apply equally regardless of role or relationship.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[Manager Name]",
"[Employee Name]",
"[Provide only what the manager is entitled to per Section 10: dates, leave format, work restrictions if applicable.]"
],
"notes": null
},
"15": {
"id": "15",
"name": "Manager Pattern Response",
"audience": "manager",
"subject": null,
"body": "Hi [Manager Name],\n\nThank you for letting me know about your observations regarding [Employee Name]'s recent absences. I have reviewed the case and can confirm that the absences you described are within the approved limits of the employee's certified leave.\n\nI am not able to share the specific certified frequency or the medical reason for the leave — these are confidential. If you have specific operational concerns about scheduling or work coverage, please let me know and I will work with you on a path forward.\n\nPlease do NOT discipline, counsel, or formally document the employee for absences that are part of their approved protected leave. Doing so could constitute interference under the FMLA or FAMLI and create significant legal exposure for Ridgeline. If you have concerns about the employee's work performance unrelated to the protected absences, please document those separately and contact the HR Director directly.\n\nIf you would like to discuss this further, please reply to this email or reach out to the HR Director.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[Manager Name]",
"[Employee Name]"
],
"notes": null
},
"16": {
"id": "16",
"name": "Payroll Handoff (Employee)",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThank you for your question about [topic — e.g., \"pay during your leave\" / \"PTO substitution\" / \"health insurance premiums\" / \"FAMLI wage replacement amount\"]. Questions about pay, benefits, deductions, premium billing, and tax matters during leave are handled by our Payroll Lead, Teresa Vang.\n\nI have relayed your question to Teresa, and she will respond to you directly within [12 business days]. You can also reach her at teresa.vang@ridgelinegear.com.\n\nPlease let me know if you have any questions about the leave process itself, as opposed to pay or benefits.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[topic — e.g., \"pay during your leave\" / \"PTO substitution\" / \"health insurance premiums\" / \"FAMLI wage replacement amount\"]",
"[12 business days]"
],
"notes": null
},
"17": {
"id": "17",
"name": "Manager Payroll Handoff",
"audience": "manager",
"subject": null,
"body": "Hi [Manager Name],\n\nThank you for your question about how [Employee Name]'s leave affects payroll. Payroll coding, paycheck impacts, PTO accrual during leave, premium billing, and similar questions are handled by our Payroll Lead, Teresa Vang, rather than by my role.\n\nI have relayed your question to Teresa, and she will respond to you directly. You can also reach her at teresa.vang@ridgelinegear.com.\n\nIf you have other questions about scheduling, return-to-work coordination, or work coverage during the leave, please contact me directly.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[Manager Name]",
"[Employee Name]"
],
"notes": null
},
"18": {
"id": "18",
"name": "FAMLI Concurrent Designation",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nI am writing to confirm that I have received the notice from CDLE about your Colorado FAMLI claim. I have submitted Ridgeline's Employer Response and confirmed the following:\n\nFAMLI Claim ID: [Claim ID]\nCase ID at Ridgeline: [Case ID]\nConcurrent FMLA designation: [Yes / No]\n\n[If Yes: Because your leave qualifies under both FMLA and FAMLI, both programs will run concurrently.]\n\n[If No, FAMLI only: Your leave is being administered under Colorado FAMLI. You do not currently have a concurrent FMLA case open.]\n\nWage replacement under FAMLI is paid by the State of Colorado, NOT by Ridgeline. All questions about your FAMLI wage replacement amount, payment timing, and tax treatment should be directed to CDLE directly at claims@famli.colorado.gov. I cannot answer those questions.\n\nIf you have questions about Ridgeline's role in coordinating your leave, please contact me directly. If you have questions about pay or benefits, please contact our Payroll Lead, Teresa Vang, at teresa.vang@ridgelinegear.com.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Claim ID]",
"[Case ID]",
"[Yes / No]",
"[If Yes: Because your leave qualifies under both FMLA and FAMLI, both programs will run concurrently.]",
"[If No, FAMLI only: Your leave is being administered under Colorado FAMLI. You do not currently have a concurrent FMLA case open.]"
],
"notes": null
},
"19": {
"id": "19",
"name": "ADA Acknowledgment",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThank you for reaching out about a workplace accommodation. I have received your request and have routed it to our HR Director, Daniel Whitfield, who handles all accommodation requests at Ridgeline.\n\nDaniel will be in contact with you to begin a discussion about your needs. This conversation is called the \"interactive process,\" and it is a collaborative discussion between you and the HR Director to identify potential accommodations that may help you perform the essential functions of your job.\n\nIn the meantime, please feel free to reply to this email with any additional information you would like to provide. You do NOT need to share any specific medical details with me — those will be discussed directly with Daniel as part of the interactive process, and only to the extent necessary to evaluate your request.\n\nDaniel will contact you within [23 business days].\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[23 business days]"
],
"notes": null
},
"20": {
"id": "20",
"name": "HFWA Balance Response",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThank you for your question about your HFWA sick leave balance. As of today, [Date], your balance is:\n\nYTD Accrued: [Hours]\nYTD Used: [Hours]\nCurrent Available Balance: [Hours]\n\nYou accrue 1 hour of HFWA sick leave for every 30 hours you work, up to a maximum of 48 hours per calendar year. Your balance carries over to the next year, also capped at 48 hours.\n\nIf you would like to use HFWA sick leave for an absence, no advance notice is required for an unforeseeable need (such as illness). For foreseeable needs (such as a scheduled medical appointment), please give your manager and me as much notice as you reasonably can.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Date]",
"[Hours]",
"[Hours]",
"[Hours]"
],
"notes": null
},
"21": {
"id": "21",
"name": "HFWA Documentation Request",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThank you for letting me know about your absence covered by HFWA sick leave. Because the absence has lasted [X] consecutive workdays, Colorado HFWA permits Ridgeline to request documentation of the qualifying reason.\n\nPlease provide one of the following at your earliest convenience:\n\n• A note from a healthcare provider confirming you (or your family member) sought care during the absence\n• A general statement that the absence was for one of the qualifying HFWA reasons (your or a family member's illness, injury, preventive care, public health emergency, or safe leave)\n\nYou do NOT need to disclose the specific medical condition or diagnosis. A general statement that the absence was for a qualifying reason is sufficient under Colorado law.\n\nPlease reply to this email with the documentation when you have it.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[X]"
],
"notes": null
},
"22": {
"id": "22",
"name": "PTO Substitution Acknowledgment",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThank you for letting me know that you would like to substitute your accrued PTO during the unpaid portion of your leave (case [Case ID]).\n\nI have notified our Payroll Lead, Teresa Vang, of your request. Teresa will handle the actual application of PTO to your leave period and will contact you directly with any questions about your PTO balance, the duration of substitution, or how PTO interacts with FAMLI wage replacement (if FAMLI applies to your case).\n\nIf you have specific questions about how the PTO substitution works in your situation, or about the dollar amount of your paychecks during this time, please reach out to Teresa at teresa.vang@ridgelinegear.com.\n\nYour leave case continues as planned.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]"
],
"notes": null
},
"23": {
"id": "23",
"name": "Bereavement Acknowledgment",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nI am very sorry for your loss. I want to confirm that I have received your bereavement leave request and have logged the following:\n\nCase ID: [Case ID]\nLeave start date: [Start Date]\nLeave end date: [End Date]\nTotal bereavement leave: [3 days for immediate family / 1 day for extended family]\n\nYour manager has been notified that you will be out, with no medical or personal details disclosed.\n\nPer Ridgeline policy, please provide documentation (an obituary, death certificate, or funeral program) within 30 calendar days. I have set a reminder for [Date 30 days from loss].\n\nIf you need additional time beyond your bereavement allowance, please let me know and we can discuss options including PTO supplementation or unpaid leave.\n\nPlease take care of yourself during this difficult time.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]",
"[Start Date]",
"[End Date]",
"[3 days for immediate family / 1 day for extended family]",
"[Date 30 days from loss]"
],
"notes": null
},
"24": {
"id": "24",
"name": "Bereavement Reclassification",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nI am writing about your bereavement leave case [Case ID], which began on [Start Date]. Per Ridgeline policy, bereavement leave requires documentation (an obituary, death certificate, or funeral program) within 30 calendar days of the loss. The 30-day window has now passed and I have not received documentation.\n\nPer policy, I am reclassifying the leave as PTO.\n\nIf you are still able to provide documentation, please reply to this email and I will reach back out to discuss whether the reclassification can be reversed.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]",
"[Start Date]"
],
"notes": null
},
"25": {
"id": "25",
"name": "Military Leave Acknowledgment",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThank you for letting me know about your upcoming military service. I have received your request and have logged the case in our system.\n\nMilitary leave under USERRA involves specific rights and processes — including pay continuation considerations, benefits continuation, and reemployment rights upon return — that are handled by our Benefits Manager, Renata Okafor, rather than by my role. I have routed your request to Renata, and she will be in contact with you directly to discuss next steps.\n\nIf you have orders or other documentation related to your service that you can share now, please reply to this email so I can include them in the case file.\n\nThank you for your service.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]"
],
"notes": null
},
"26": {
"id": "26",
"name": "Personal Leave Acknowledgment",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThank you for your personal unpaid leave request. I want to be transparent with you about how this process works.\n\nPersonal unpaid leave under Ridgeline policy (Handbook §4.8) is discretionary and is not guaranteed. It requires approval from BOTH your direct manager AND our HR Director. I have forwarded your request to both for review.\n\nWhile you wait for a decision, please note:\n\n• Personal leave is unpaid.\n• If approved, your health benefits will continue only if you pay the full premium during the leave (including the portion normally paid by Ridgeline). Our Payroll Lead can provide details if your leave is approved.\n• The maximum personal leave duration under our policy is 30 calendar days.\n\nI will contact you as soon as I have a decision from both approvers — typically within [35 business days]. In the meantime, if your situation involves a medical reason for you or a family member, military service, or another protected leave reason, please let me know. You may be eligible for FMLA, FAMLI, or another protected leave that I have not yet evaluated for your case.\n\nCase ID: [Case ID]\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[35 business days]",
"[Case ID]"
],
"notes": null
},
"27": {
"id": "27",
"name": "Personal Leave Routing (to Manager and HR Director)",
"audience": "internal",
"subject": null,
"body": "Hi [Manager Name] and Daniel,\n\nI am routing a personal unpaid leave request for your review and decision. Both your approvals are required per Section 11 of the Leave Coordinator SOP.\n\nEmployee: [Employee Name]\nCase ID: [Case ID]\nRequested dates: [Start Date] through [End Date]\nTotal: [X] calendar days\nStated reason category: [General reason category only — NOT medical detail]\n\nPlease reply to this email with your decision (approve / deny) at your earliest convenience. I have informed the employee that approval is not guaranteed and that they should expect a response within [35 business days].\n\nIf you need additional information to make your decision, please let me know and I will request it from the employee.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[Manager Name]",
"[Employee Name]",
"[Case ID]",
"[Start Date]",
"[End Date]",
"[X]",
"[General reason category only — NOT medical detail]",
"[35 business days]"
],
"notes": null
},
"28": {
"id": "28",
"name": "Personal Leave Approved",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nI am writing to confirm that your personal unpaid leave request has been approved by both your manager and the HR Director.\n\nCase ID: [Case ID]\nApproved leave start date: [Start Date]\nApproved leave end date: [End Date]\nTotal: [X] calendar days\n\nA few important reminders:\n\n• Your leave is unpaid for the full duration.\n• Your health benefits will continue during the leave only if you pay the full premium each month, including the portion normally paid by Ridgeline. Our Payroll Lead, Teresa Vang, will contact you separately about premium payment arrangements.\n• If your situation changes and you cannot return on the scheduled date, please contact me as soon as possible. Extensions beyond the approved end date are not guaranteed and require renewed approval from your manager and the HR Director.\n• Your scheduled return date is [Return Date].\n\nPlease reply to confirm receipt and acknowledge the unpaid status and premium payment requirement.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]",
"[Start Date]",
"[End Date]",
"[X]",
"[Return Date]"
],
"notes": null
},
"29": {
"id": "29",
"name": "Personal Leave Denied",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nI am writing to let you know that your personal unpaid leave request has not been approved at this time.\n\nPersonal leave under Ridgeline policy is discretionary and requires approval from both your manager and the HR Director. I am not able to share the specific reasons for the decision.\n\nIf your underlying need involves a medical reason (your own or a family member's), military service, jury duty, bereavement, or another reason that may be covered by federal or Colorado leave law, please let me know. You may be eligible for protected leave under FMLA, FAMLI, USERRA, HFWA, or another statute that I have not yet evaluated for your case. Many leave situations qualify for protected leave even when personal leave is not approved.\n\nIf you have questions about the personal leave decision specifically, you may contact your manager or the HR Director directly.\n\nCase ID: [Case ID]\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Case ID]"
],
"notes": null
},
"30": {
"id": "30",
"name": "Bereavement Not Covered (Non-Qualifying Relationship)",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\nThank you for letting me know about your loss, and please accept my sincere condolences.\n\nI want to be transparent with you: Ridgeline's bereavement leave policy (Handbook §4.5) covers only specific family relationships, and based on the relationship you described, this loss falls outside the policy's coverage. The covered relationships are:\n\n• Immediate family (3 days): spouse, domestic partner, parent, child, sibling\n• Extended family (1 day): grandparent, grandchild, in-laws (parent, child, or sibling of spouse), aunt, uncle, niece, nephew\n\nI am not able to approve bereavement leave for this case. However, I want to help you take the time you need. You may be able to use one of the following alternatives:\n\n• Accrued PTO: please contact your manager for approval and Payroll Lead Teresa Vang (teresa.vang@ridgelinegear.com) for your current balance.\n• Personal unpaid leave: please reply to this email if you would like to request this. Personal leave is unpaid and discretionary, requiring manager and HR Director approval, but is often granted for circumstances like this.\n\nI am sorry I cannot offer bereavement leave specifically, and I am sorry for your loss. Please reply if you would like to pursue one of the alternatives, and I will help you start that process.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]"
],
"notes": null
},
"31": {
"id": "31",
"name": "Escalation Acknowledgment (Pending Review)",
"audience": "employee",
"subject": null,
"body": "Hi [First Name],\n\n[Opening line appropriate to the request type, e.g., for bereavement: \"I am very sorry for your loss.\" For other requests: \"Thank you for reaching out.\"]\n\nI have received your request for [the request type] and have escalated it for review. I am not able to confirm approval, next steps, or a timeline at this stage. You will hear from me as soon as a decision has been made.\n\nPlease do not interpret this message as approval of your request or confirmation of any specific leave dates.\n\nBest regards,\nRidgeline Gear Co. — Leave Coordinator\nleaves@ridgelinegear.com",
"placeholders": [
"[First Name]",
"[Opening line appropriate to the request type, e.g., for bereavement: \"I am very sorry for your loss.\" For other requests: \"Thank you for reaching out.\"]",
"[the request type]"
],
"notes": null
}
}
}