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        "type": "message",
        "user": "U1002",
        "text": "LC-2026-0045 flagged: cert is outstanding \u2014 cure window is open. Employee has until 04/23 to submit. Following up via email.",
        "ts": "1775854800.000600",
        "team": "T001",
        "client_msg_id": "msg-c002-0006"
      }
    ],
    "C003": [
      {
        "type": "message",
        "user": "U1002",
        "text": "Flagging LC-2026-0011 (Oscar Simmons): Employee is ineligible for FMLA due to insufficient tenure (hire date 11/26/2025 \u2014 under 12 months). Leave type revised accordingly. Written notice sent to employee. Tracker updated.",
        "ts": "1773936000.000100",
        "team": "T001",
        "client_msg_id": "msg-c003-0001",
        "reply_count": 2,
        "latest_reply": "1773939600.000300",
        "reply_users": [
          "U1001",
          "U1002"
        ],
        "reply_users_count": 2
      },
      {
        "type": "message",
        "user": "U1001",
        "text": "Confirmed. Make sure the denial is documented and that the employee received written notification.",
        "ts": "1773938700.000200",
        "thread_ts": "1773936000.000100",
        "parent_user_id": "U1002",
        "team": "T001",
        "client_msg_id": "msg-c003-0002"
      },
      {
        "type": "message",
        "user": "U1002",
        "text": "All done \u2014 denial on file, written notice confirmed sent.",
        "ts": "1773939600.000300",
        "thread_ts": "1773936000.000100",
        "parent_user_id": "U1002",
        "team": "T001",
        "client_msg_id": "msg-c003-0003"
      }
    ],
    "C004": [
      {
        "type": "message",
        "user": "U1002",
        "text": "Payroll handoff \u2014 LC-2026-0089 (E1051): FMLA/FAMLI intermittent leave. Start date 02/02/2026. FAMLI wage replacement applies on qualifying absence days. Notify me of each absence for coding.",
        "ts": "1770132600.000100",
        "team": "T001",
        "client_msg_id": "msg-c004-0001",
        "reply_count": 1,
        "latest_reply": "1770134400.000200",
        "reply_users": [
          "U1006"
        ],
        "reply_users_count": 1
      },
      {
        "type": "message",
        "user": "U1006",
        "text": "Got it. Let me know the absence dates as they come in so I can code them correctly.",
        "ts": "1770134400.000200",
        "thread_ts": "1770132600.000100",
        "parent_user_id": "U1002",
        "team": "T001",
        "client_msg_id": "msg-c004-0002"
      },
      {
        "type": "message",
        "user": "U1002",
        "text": "Payroll handoff \u2014 LC-2026-0046 (E1032, Indira Carroll): FAMLI leave, reduced schedule, 03/22/2026 through ~04/11/2026. Code absences to FAMLI.",
        "ts": "1774192800.000300",
        "team": "T001",
        "client_msg_id": "msg-c004-0003",
        "reply_count": 1,
        "latest_reply": "1774194300.000400",
        "reply_users": [
          "U1006"
        ],
        "reply_users_count": 1
      },
      {
        "type": "message",
        "user": "U1006",
        "text": "Logged. Will code to FAMLI for LC-2026-0046 through expected RTW 04/11.",
        "ts": "1774194300.000400",
        "thread_ts": "1774192800.000300",
        "parent_user_id": "U1002",
        "team": "T001",
        "client_msg_id": "msg-c004-0004"
      },
      {
        "type": "message",
        "user": "U1002",
        "text": "Payroll handoff \u2014 LC-2026-0009 (E1048, Ivan Anderson): FAMLI leave, reduced schedule, 04/04/2026 through ~05/16/2026. Code absences to FAMLI.",
        "ts": "1775312700.000500",
        "team": "T001",
        "client_msg_id": "msg-c004-0005",
        "reply_count": 1,
        "latest_reply": "1775314800.000600",
        "reply_users": [
          "U1006"
        ],
        "reply_users_count": 1
      },
      {
        "type": "message",
        "user": "U1006",
        "text": "Confirmed. LC-2026-0009 coded to FAMLI. I'll update when RTW is confirmed.",
        "ts": "1775314800.000600",
        "thread_ts": "1775312700.000500",
        "parent_user_id": "U1002",
        "team": "T001",
        "client_msg_id": "msg-c004-0006"
      }
    ],
    "C005": [
      {
        "type": "message",
        "user": "U1002",
        "text": "No active items at this time. Will post here if any case involves a legal threat, EEOC/CDLE/DOL mention, or retroactive designation dispute.",
        "ts": "1767362400.000100",
        "team": "T001",
        "client_msg_id": "msg-c005-0001",
        "reply_count": 1,
        "latest_reply": "1767364200.000200",
        "reply_users": [
          "U1010"
        ],
        "reply_users_count": 1
      },
      {
        "type": "message",
        "user": "U1010",
        "text": "Understood. I'm monitoring. Loop me in any time an employee references an attorney or disputes a designation \u2014 even before a formal complaint is filed.",
        "ts": "1767364200.000200",
        "thread_ts": "1767362400.000100",
        "parent_user_id": "U1002",
        "team": "T001",
        "client_msg_id": "msg-c005-0002"
      }
    ],
    "C006": [
      {
        "type": "message",
        "user": "U1002",
        "text": "Email received at leaves@ from an unrecognized address. Subject references leave and benefits. Email held pending sender verification before any action is taken.",
        "ts": "1776089100.000100",
        "team": "T001",
        "client_msg_id": "msg-c006-0001",
        "reply_count": 1,
        "latest_reply": "1776090720.000200",
        "reply_users": [
          "U1001"
        ],
        "reply_users_count": 1
      },
      {
        "type": "message",
        "user": "U1001",
        "text": "Do NOT respond or open a case until identity is confirmed. Good call holding it.",
        "ts": "1776090720.000200",
        "thread_ts": "1776089100.000100",
        "parent_user_id": "U1002",
        "team": "T001",
        "client_msg_id": "msg-c006-0002"
      }
    ]
  },
  "counters": {
    "messageId": 1000000
  }
}
