It's Joe Malfroy, RCM manager. Noticed a discrepancy with Hull's payments for CPT 11241 despite the recent pass in the weekly audit. Review the attached SOP to trigger the follow-up processes. Follow all the relevant steps.  Put me as the staff assigned first for any issues trigger. if any payer correspondence is required, create an email draft with the completed template (do not send the draft email out & if information is not known, retain the placeholders).
